Flagship engagement
Backup Feature Usage Review
Two or three ordinary workdays spent beside the people who run backup and recovery, with a written note of which features they reach for, skip, or work around.
Usage reviews
Work you can book from the Klang office
Each engagement is a visit or a sitting, not access to software. The flagship is a Backup Feature Usage Review. The others exist because some teams only need one path witnessed, a shared reading of an existing note, or a return visit on the calendar.
Observed restore
Recovery Path Walkthrough
A half-day sitting with an operator through one recovery path, from the first menu to the last confirmation, with a short path sheet afterwards.
Findings session
Feature Adoption Briefing
A sitting with managers to read an existing usage note aloud, mark which unused recovery features still matter, and agree who will watch those steps next.
Return visit
Quarterly Usage Check-in
A planned return to the same operators to see whether the recovery steps you marked after a review are now part of ordinary work.
What we will not book as a “review”
We do not sell licences, run overnight copy jobs for you, or write a recovery manual from a blank page. If you need those, another firm should do them. A usage review can sit beside that work: we still only record how backup and recovery features are used once they exist on the screen.
If you are unsure which booking fits, describe the application and the week on the contact page. We will say whether a full review, a walkthrough, or a briefing is the honest next step.